Project Management/Client Services

Once you've decided to partner with HFS, one of our Project Managers will help you coordinate and execute a smooth transition:

• New item setup in WMS
• Systems interface mapping and development
• File testing—receipts, returns, order
  confirmations and inventory adjustments
• Print programming and testing
• Online reports programming and testing
• Inventory packing requirements
• Transportation and logistics

Our experienced team will work closely with you to manage the daily operations of your program with HFS. You can count on us to become an extension of your internal organization, managing your fulfillment and contact center services according to your business rules.

In addition, our standard and custom online reporting allows you to receive the information that matters most either on-demand or by specified schedule. The real-time reports allow you to manage product profiles, view orders and shipments, track customer shipments, and manage purchase orders, drop shipments, and inventory.

We provide reports for:

• Orders
• Shipments
• Inventory
• Payments
• Promotions
• Returns
• Contact center activities